Terms of Service

Developer Information

Introduction

Welcome to SaiGon Match. These Terms of Service ("Terms") constitute a legal agreement between you and NGUYỄN THÁI DƯƠNG (developer account: nexacrodev) governing your access to and use of our mobile application (package name: saigonmatch.com.vn) and related services.

SaiGon Match is currently a completely free application. There are no in-app purchases, subscriptions, premium tiers, or paid features of any kind in the current version.

By registering or using SaiGon Match, you accept these Terms and our Privacy Policy. If you do not agree to these Terms, please immediately delete your account and stop using our services.

1. Eligibility

You must be at least 18 years old (or the legal age of majority in your jurisdiction) to create an account, access, or use SaiGon Match. By using the app, you confirm that you meet this age requirement and have the legal capacity to enter into this agreement.

2. Account Creation & Security

• You must provide accurate, complete, and current information when creating your account.
• You are responsible for all activities that occur under your account credentials. You must keep your credentials confidential and secure.
• Impersonating another person, creating fake accounts, using bots or automated scripts to interact with the app, or selling/transferring your account is strictly prohibited.

3. User Generated Content (UGC) Policy

SaiGon Match allows you to upload photos, write bios, publish posts, write comments, send chat messages, and create other social content ("User Content"). You retain all ownership rights to your User Content.

By posting or uploading User Content, you grant SaiGon Match a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, display, reproduce, distribute, and process your content solely to provide, operate, moderate, and improve the app services.

4. Prohibited Content and Behavior (Zero-Tolerance Policy)

To ensure a safe community, we maintain a Zero-Tolerance Policy against abusive, dangerous, or illegal content. You are strictly prohibited from uploading, posting, or transmitting any content that contains or promotes:

• Sexually explicit or pornographic content: nudity, sexual acts, sexual solicitation, or any adult-oriented material.
• Harassment & Bullying: threats of violence, stalking, targeted harassment, hate speech, or derogatory statements targeting individuals or groups based on race, ethnicity, religion, gender, sexual orientation, or disability.
• Scams & Fraud: phishing attempts, financial fraud, spam, unsolicited commercial advertising, selling illegal substances, or deceptive schemes.
• Violence & Self-Harm: promotion of self-injury, suicide, graphic violence, terrorism, or dangerous illegal activities.
• Intellectual Property Infringement: sharing copyrighted photos, trademarks, or personal data of others without express permission.

5. Content Moderation & Enforcement

We actively monitor and moderate User Content. We utilize automated filters (including AI-driven NSFW image and text moderation systems), user reports, manual admin reviews, and incident logs. We reserve the right, in our sole discretion and without prior notice, to:

• Remove or block any content that violates these Terms or is otherwise objectionable.
• Restrict or limit specific features (e.g., chat limits, post restrictions) for violating accounts.
• Permanently ban accounts that repeatedly violate guidelines or engage in severe misconduct.
• Report illegal behavior, child safety concerns, or credible threats to appropriate law enforcement authorities.

6. Location & GPS Features

SaiGon Match offers optional location-based services (proximity search, radar matching, crossing paths, and hotspot recommendations). These features require location permission, including background location where explicitly enabled. You are solely responsible for using location-based social interactions safely and respectfully in the real world.

7. AI Features & Third-Party AI Services

SaiGon Match includes an AI Matchmaker feature powered by a third-party AI service (OpenRouter / Google Gemma). By using AI features, you agree to the following:

• Your natural-language search prompts and anonymized preference data are transmitted to our backend, which calls the OpenRouter API to generate match suggestions.
• No raw personal identifiers (email, phone number, precise GPS coordinates) are sent to the AI service. All AI calls are proxied through our secure backend.
• AI-generated match suggestions are provided for convenience only and do not constitute a guarantee of compatibility, accuracy, or fitness for any purpose.
• Use of AI features is optional. You may use manual search and discovery features without engaging the AI Matchmaker.
• SaiGon Match is responsible for ensuring that our use of third-party AI services complies with Google Play's User Data policy, including requirements for limited use, disclosure, and consent.

8. Advertising

SaiGon Match displays advertisements served by Google AdMob. AdMob may use your device's advertising identifier to serve personalized ads. You can opt out of ad personalization through your device's settings (Google → Ads → Opt out of Ads Personalization).

9. Disclaimers & Limitation of Liability

SaiGon Match is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not guarantee that the service will be uninterrupted, secure, or free of errors. To the maximum extent permitted by applicable law, NGUYỄN THÁI DƯƠNG (developer account: nexacrodev) shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of or inability to use the application.

10. Account Deletion & Termination

You may request account deletion at any time via the in-app settings (Settings → Privacy → Account Deletion) or by using our public Account Deletion page. We may also terminate or suspend your access if you violate these Terms, present legal or safety risks, or engage in abuse. Upon deletion, your personal data will be permanently removed within 30 days.

11. Changes to These Terms

We may update these Terms from time to time. We will notify users of material changes via in-app notification or email. Continued use of SaiGon Match after changes become effective constitutes acceptance of the updated Terms.

12. Contact Information

If you have any questions about these Terms, please contact us:

• App Name: SaiGon Match
• Package Name: saigonmatch.com.vn
• Developer: NGUYỄN THÁI DƯƠNG
• Developer Account: nexacrodev
• Contact Email: supportsaigonmatch@gmail.com